Job Summary: Project Coordinator responsible for planning, controlling, and optimizing projects and processes, managing teams and customer communication to ensure results and satisfaction. Key Highlights: 1. Leadership in coordinating projects and internal processes. 2. Management of communication and customer relationship. 3. Focus on innovation, collaboration, and extraordinary delivery. **About the position:** * Plan, monitor, and control projects, ensuring deadlines, quality, and results. * Map, standardize, and optimize internal processes. * Coordinate teams and align activities across departments. * Manage communication and customer relationship. * Identify needs, track requests, and ensure customer satisfaction. * Monitor performance indicators and propose improvements. * Identify risks, resolve issues, and support strategic decision-making. **Requirements:** * Bachelor’s degree completed in Administration, Engineering, Project Management, Process Management, or related fields. * Prior experience in project and process coordination. * Experience in customer relationship and service. * Basic knowledge of project and process management methodologies. * Proficiency in office tools (Excel, PowerPoint, etc.). * Project planning, execution, and control. * Process mapping, analysis, and improvement. * Knowledge of project methodologies (PMBOK, Agile, Scrum, Kanban). * KPI management and results analysis. * Preparation of managerial reports. **\+ About us:** Since 2008, we have accelerated businesses across Brazil with solutions in Management, Technology, Consulting Engineering, and Training. With national and international certifications, we are a benchmark for excellence, innovation, and continuous people development. **Information Security:** We are committed to data protection, complying with the LGPD and market best practices, fostering a secure digital environment for everyone. **Our values:** We seek talents aligned with our Keys to Excellence: Extraordinary Delivery Knowledge Innovation Collaboration **Opportunity Description:** **Job Area:** **Projects** **Position Level:** Coordinator **Your employment contract:** To be determined **Exclusive for PCD candidates:** No **Work location:** Aldeota, Fortaleza \- CE **Working hours:** Business hours, hybrid model \- Fortaleza. Immediate start. **Benefits:**Life insurance; English course worth R$ 50.00; Scholarship for our courses worth R$ 100.00; Training Support Program worth R$ 50.00; Partnerships with local establishments; Partnerships with educational institutions; Birthday day off; Health plan worth R$ 50.00; Psychological Support Program; Pharmacy discount; **Salary:** To be determined **Requirements and qualifications:** **Education level:** Bachelor’s degree / Completed **Fields of study:** Business Administration, Engineering **Computer skills:** **Mobility:** Business travel, Hybrid work model (remote/on-site), On-site work,