*What are the requirements?* * Completed High School (Having a completed or ongoing undergraduate degree is a plus); * Mandatory experience in New and Renewal Auto Insurance (sales or sales inbound); * Experience managing inbound, outbound, and offline teams; * Calculations and tracking of goals and RV (Revenue Value), using methodologies; * Knowledge of business rules, insurer portals, Quiver (desirable), Salesforce (desirable). *What are the job responsibilities?* * Manage the auto insurance team, divided among new policies, renewals, installments, and BKO; * Support and jointly manage with planning the dialer activation strategies to improve accuracy; * Define and validate renewal database strategies based on policy expiration dates and goal achievement; * Monitor and manage on- and offline treatment queues to ensure SLA delivery productivity; * Develop the team and conduct daily check-ins with management and clients. *About the job:* * Salary: R$ 3.381,78 * Permanent CLT employment contract. * Schedule: 5 days on / 2 days off – 9:00 AM to 7:00 PM * Location: Rua Alexandre Dumas, 1901 – Granja Julieta *And our benefits?* * Transportation allowance; * Meal allowance (R$ 15.94 per day); * Childcare assistance; * Life insurance; * Career development plan starting from the 3rd month of employment; * Dental plan (optional, with monthly fee); * Health insurance (optional, with monthly fee and 30% co-payment); * Wellhub. Minimum Education Level: High School (Secondary Education) * Health insurance * Dental insurance * Childcare assistance * Meal allowance * Transportation allowance * Gym Pass