Area: Customer Service / Cashier Operator Type of position: Permanent Schedule: Monday to Thursday – 08:00 to 16:00 Friday and Saturday \- 07:00 to 16:00. Location: Bom Bolo (Maraponga) **Compensation**: R$ 1\.518 \+ Meal Allowance \+ Transportation Allowance **Job Description:** We are looking for a dynamic, responsible, and attentive professional to work as a **Customer Service Representative / Cashier Operator**, serving as the frontline in customer service and ensuring an excellent shopping experience. **Main Responsibilities:** * Monitor and manage company communication channels (WhatsApp, social media, and phone); * Respond to messages, calls, and redirect requests as needed; * Provide in-person service with friendliness and efficiency; * Record sales and payments in the cash register system (cash, card, and other payment methods); * Perform cash register opening and closing procedures, ensuring accurate reconciliation of funds; * Assist in organizing the service area and support other team tasks as required. **Requirements:** * High school diploma; * Strong written and verbal communication skills (especially via WhatsApp and phone); * Previous experience in customer service and/or cash register operation (desirable); * Organized, proactive, and responsible; * Familiarity with basic management systems and digital tools (such as WhatsApp Web, Instagram, sales systems/POS). **Candidate Differentiators:** * Experience with digital customer service or social media; * Experience in dynamic, multitasking environments; * Good typing speed and ability to respond to customers in real time; * Familiarity with POS (point of sale) systems; * Proactive attitude and teamwork spirit. **Benefits:** * Fixed salary: R$ 1\.518, paid monthly according to CLT regulations; * Meal Allowance (VA); * Transportation Allowance (VT); * Supportive environment: Collaborative team and positive organizational climate; * Learning opportunity: Chance to develop skills in the confectionery field and grow professionally. **Additional Information:** * Store located in the Maraponga/Itaperi region, near Acal and Av. Godofredo Maciel. 5 minutes from Parangaba Terminal. Type of position: Permanent CLT Pay: R$1\.518.00 per month Benefits: * Meal\-allowance * Transportation\-allowance Experience: * Cash Register Operation (Required)