RECEPTIONIST / CALL CENTER AGENT FOR LABORATORY

Description

Job Summary: We are seeking organized professionals who pay attention to details and possess strong communication skills to work at the reception desk of a growing pathology laboratory. Key Highlights: 1. Opportunity for professional growth 2. Organized and collaborative work environment 3. Interacting with people and strong communication skills Want to join the fastest-growing pathology laboratory in the entire state? Join \#TimeVidenpatologia! We are looking for organized professionals who pay attention to details, enjoy interacting with people, and above all possess strong communication skills to work at our reception desk. This department is responsible for welcoming patients and correctly registering them in the system, as well as answering phone calls, WhatsApp messages, or other communication channels. **Main Responsibilities:** * Answer calls, WhatsApp messages, or other communication channels from patients, physicians, and commercial partners. * Receive and verify medical test requests; * Register laboratory tests, ensuring correct association with the patient; **Requirements:** * Completed high school education; * Proficiency in Microsoft Office suite; * Organization, attention to detail, and responsibility. **Preferred Qualifications:** * Experience in call centers * Experience in laboratories; **We Offer:** * Market-competitive salary; * Benefits (transportation allowance, meal allowance, among others); * Organized and collaborative work environment; * Opportunity for professional growth. * Pharmacy discounts Employment Type: Full-time CLT Salary: R$1\.850,00 per month Benefits: * Food basket * Health plans and commercial discounts * Meal allowance * Meal voucher * Transportation allowance Selection Question(s): * Do you have prior experience in face-to-face customer service or inbound telemarketing? Work Location: On-site