Customer Service Intern | Prollabor Group

Description

Job Summary: Internship in Customer Service focused on occupational health solutions, workplace safety, consulting, and corporate education. Key Highlights: 1. Opportunity for practical learning and skill development 2. Participation in real-world projects and building a solid career 3. A company with national presence and over two decades of experience Customer Service Internship Opportunity **Location:** Fortaleza/CE **Schedule:** Monday to Friday \| 7:00 AM to 1:00 PM **Type:** Internship **Internship Stipend \+ Benefits** **About Us** *For over 26 years, Prollabor Group has provided solutions in Occupational Health, Workplace Safety, Quality, Environment, Consulting, and Corporate Education, operating in more than 15 Brazilian states.* **Our purpose is to connect people, promote health, and transform workplaces.** *We value professionals who are committed, organized, analytical, and eager to learn, develop new competencies, and grow professionally.* **Your Responsibilities** * Providing in-person and telephone customer service; * Distributing service tickets; * Registering customers in the system; * Directing customers to service appointments and exams; * Entering and filing exam request forms in the system; * Generating productivity reports for speech-language pathologists; * Verifying pending items; * Preparing daily service reports for verification; * Performing other duties inherent to the position. **What We’re Looking For** * Clear and concise communication; * Initiative; * Attention to detail; * Organization; * Strong interpersonal skills and teamwork. **Requirements** * Currently enrolled in a Technical or Undergraduate program in Administration, Health, or related fields; * Basic Microsoft Office proficiency; * Customer service experience is desirable; * Knowledge of occupational health is a plus. **Benefits** * Internship stipend: R$700.00 * Transportation allowance: R$3.00 (per day) * Meal allowance: R$100.00 (based on attendance) * Professional development and hands-on learning * Opportunities for growth and career advancement **Why Join Prollabor?** Here, you’ll have the opportunity to learn through practice, develop both technical and behavioral skills, participate in real-world projects, and build a solid career within a nationally active company with over two decades of market experience. If you seek a learning-oriented environment, professional challenges, and growth opportunities, we want to meet you! **Send your resume to: rh@prollabor.com.br, with the subject line "Customer Service Intern", by 07/24\.** Compensation: R$700.00 per month Benefits: * Life insurance * Meal allowance * Food allowance * Transportation allowance Selection Question(s): * Are you available for a one-year contract? Work Location: On-site