COMMERCIAL CUSTOMER SERVICE ASSISTANT (CHAT) – CLT

Description

Job Summary: Provide customer service via chat, WhatsApp, and other digital channels, delivering information and converting customer interactions into internal sales, with a focus on excellence. Key Highlights: 1. Customer service via digital channels 2. Focus on converting customer interactions into sales 3. Support and follow-up on departmental routines **COMMERCIAL CUSTOMER SERVICE ASSISTANT (CHAT) – CLT** **Job Description:** Provide customer service via chat, WhatsApp, and other digital channels, delivering information regarding services, pricing, and appointments, with emphasis on service excellence and conversion of customer interactions into internal sales. **Responsibilities:** · Customer service via chat, WhatsApp, and digital channels · Providing information regarding services, pricing, and appointments · Converting customer interactions into internal sales · Recording and updating customer interactions in the system · Conducting follow-up and supporting departmental routines · Meeting service targets and protocols **Requirements:** · Completed high school education · Strong written and verbal communication skills · Basic computer knowledge · Organization, proactivity, and results orientation **Benefits:** · Transportation allowance · Hapvida health insurance plan (50% covered by the company) · Meal allowance: BRL 16.00 · Birthday leave **Compensation:** · Salary: BRL 1,621.00 **Working Hours:** · 44 hours per week · Monday to Saturday **Employment Type:** Permanent / CLT **Work Location:** (On-site) Employment Type: Permanent CLT Compensation: BRL 1,621.00 per month Benefits: * Medical assistance * Meal allowance * Transportation allowance