Support Analyst - Pedras

Description

Job Summary: A professional providing technical support for hardware, software, networks, and security, responsible for incident management and infrastructure maintenance. Key Highlights: 1. Technical support for hardware, software, networks, and security 2. Incident handling and ticket management 3. System, server, and infrastructure maintenance A road transportation company is seeking a Support Analyst in Fortaleza (Pedras). Unilink Transportes is a company specialized in logistics solutions and cargo transportation. Focused on efficiency and safety, it serves diverse demands across Brazil's transportation sector. **Responsibilities:** Technical support for hardware, software, networks, and security. Incident handling and ticket management. System, server, and infrastructure maintenance. Software and operating system updates. Network monitoring and end-user support. Previous experience as a Help Desk Analyst, Customer Service Analyst, Technical Support Specialist, or Support Consultant may indicate alignment with some of the responsibilities of this position. **Desired Qualifications:** **Education:** Completed bachelor's degree **Experience:** Relevant experience required **Compensation and Benefits:** * Salary: Salary range will be disclosed during the interview. * Benefits: Details provided during the interview stage. **Additional Information:** * Employment Type: Permanent \- On-site. * Schedule: Full-time * Working Hours: To be determined.