Software Specialist

Description

Job Summary: Conduct technical demonstrations, software implementations, and support, ensuring compliance with business rules and correct system usage by the customer. Key Highlights: 1. Growth plan based on merit and delivery 2. Collaborative and meritocratic environment 3. Real opportunity for growth **Software Specialist** *Job Objective* Conduct technical demonstrations, software implementations, and support, ensuring compliance with business rules and correct system usage by the customer. Completed or currently enrolled (from the 2nd semester onward) undergraduate degree in: Computer Science, Systems Analysis and Development, Software Engineering, or related fields. Minimum **1 year** of experience in: * Software implementation OR support * Technical customer service * Practical knowledge of: * Basic SQL (SELECT, JOIN, WHERE) * System logic * Software parameterization/configuration * Experience in customer service (remote or in-person) * Strong verbal communication skills (to be assessed during the technical interview). Responsibilities: * Conduct technical demonstrations * Support sales team with technical questions * Validate data with the customer * Deliver functional training * Monitor go-live process * Handle technical support tickets * Identify root causes of issues * Log errors and liaise with the development team * Ensure adherence to service-level agreement (SLA) for support ***What We Offer*** * Competitive market-based salary * Growth plan based on merit and delivery * Telemedicine * Wellhub (Gympass) * Meal allowance and transportation allowance (Caju) * Collaborative, meritocratic environment with real opportunities for growth. Interested candidates should send their resumes to adm@sv7\.com.br Job Type: Full-time, CLT permanent contract Compensation: R$1\.816,00 per month Benefits: * Corporate agreements and commercial discounts * Meal allowance * Food allowance * Transportation allowance Work Location: On-site