Technical Course in Computer Science or currently pursuing a degree in the Technology field. Prior experience in technical support is an advantage. Technical and Operational Support; Provide basic technical support, both on-site and remotely, including: Network, Wi-Fi, and internet failures; Printing issues and printer configuration; Errors in corporate systems and applications; User guidance on system usage, email, and workplace tools; Perform formatting, installation, and configuration of Windows operating systems and applications; Carry out basic preventive and corrective maintenance of computers and peripherals; Triage service requests before escalating to the IT Manager or third parties; Administration and Organization, etc. Salary: R$ 2.500,00 to R$ 2.800,00 Benefits: Transportation allowance, restaurant partnership, optional medical and dental assistance. Working hours: Monday to Friday, 8:00 AM to 5:45 PM; Saturdays, 8:00 AM to 11:45 AM. Residence required in São José dos Campos or Jacareí. Job type: Full-time CLT position Payment: R$2.500,00 – R$2.800,00 per month Benefits: * Meal allowance * Transportation allowance Selection question(s): * Do you reside in São José dos Campos or Jacareí? * Do you hold a Technical Course in Computer Science or are you currently enrolled in a program focused on Information Technology?