A company specializing in occupational medicine is seeking an Administrative Analyst professional in São Paulo. Esame is a company specialized in information technology solutions. It offers software development and IT consulting services. **Responsibilities:** Answer calls, emails, and messages via WhatsApp, providing agile and friendly support. Offer guidance on occupational examinations, clarify doubts, guide on procedures, and ensure the proper flow of examinations. Schedule, reschedule, and cancel examinations according to account requests. Maintain direct communication with the accredited network for alignment, scheduling, and support. Provide dedicated assistance to the enterprise account, ensuring availability for requests and guidance. Monitor account operations, ensuring deadlines are met, processes are organized, and deliveries are seamless. Track expiration dates, pending items, and the need to update reports, keeping the client informed. Prepare periodic and customized reports, ensuring visibility into indicators, status, and pending items. Resolve daily issues and escalate more complex requests to the responsible parties. Previous experience as a Management Analyst, Administrative Coordinator, Administration Specialist, or Administrative Assistant may indicate affinity with some of the activities of this position. **Desired Requirements:** **Education:** Completed high school **Experience:** Prior experience required **Compensation and Benefits:** * Salary: Salary range will be disclosed during the interview. * Meal Allowance * Food Voucher * Transportation Voucher * Birthday Day Off * Gympass **Additional Information:** * Contract: Permanent — On-site. * Duration: Full-time * Working Hours: Monday to Friday.