Customer Service Leader

Description

Job Summary: A professional to manage the clinic's reception routine, supervise the team, deliver customer service, control inventory and cash handling, and issue reports and invoices. Key Highlights: 1. Team leadership and supervision of customer service staff. 2. Management of reception, inventory, and cashier routines. 3. Experience in customer service and managerial processes. **Responsibilities:** Manage the clinic's overall reception routine; Supervise the customer service team; Provide in-person and virtual customer service; Control inventory of supplies (office supplies, cleaning materials, etc.); Manage and close the cash register; Generate management reports for administrative coordination; Issue invoices; Implement internal marketing strategies and perform other duties inherent to the role. **Requirements:** Bachelor's degree completed or in progress is preferred; Prior experience in customer service; Experience leading teams. Skills: Strong communication skills; Proficiency with Microsoft Office suite, especially Excel; Enjoy working with people and managerial processes; Organization; Proactivity, friendliness, leadership spirit, and punctuality. Salary: R$1\.916,00 \- R$2\.000,00 per month Benefits: * Medical assistance * Dental assistance * Basic food basket * Meal allowance * Transportation allowance Work Location: On-site