**Bsoft: National leader in TMS systems for small and medium-sized transportation companies.** ---------------------------------------------------------------------------------------- Nice to meet you—we are Bsoft! A company specializing in systems for transportation companies, especially small and medium-sized ones. We have been in this industry since 2006 and have proven ourselves over time. A solid market player that advances its strategy further each year. We understand our existence must have a purpose. For our customers, our purpose is to generate success through accessible, straightforward technological solutions. For Bsofters, our purpose is to provide quality of life and professional development in an environment that values mental health, respects employees, and embraces diversity. Currently, Bsoft is part of the largest Latin American technology solutions group for logistics and mobility—the nstech Group. Together with the other companies in the group, we will transform the world through logistics—reducing accidents, CO emissions, road travel time, and increasing profits through optimized management. Would you like to join us in this purpose? Come be a Bsofter! **Responsibilities and Duties** * Provide basic support via chat and phone. * Record all user-reported requests and forward them to the departments responsible for resolution. * Possess knowledge required to resolve low-complexity issues. **Requirements and Qualifications** **Requirements and Competencies:** * Strong writing and grammar skills * Excellent communication skills * Engagement with colleagues * Basic computer literacy * Completed high school education **Competitive Advantages:** * Experience in customer service * Knowledge or familiarity with advanced computing * Leadership mindset **Additional Information** **Why work at Bsoft?** * Excellent remuneration * You may choose between meal allowance or food voucher—both valued at no less than the minimum wage * We offer Unimed health insurance with co-payment, widely accepted. Co-payment amount decreases based on tenure * For roles not involving direct customer interaction, we offer flexible working hours * During your birthday week, you are entitled to one paid day off * Here, you’ll work alongside a fully collaborative team that shares knowledge Depending on your area of expertise, you may work remotely. **Come be a Bsofter!** Nice to meet you—we are Bsoft! A company specializing in systems for transportation companies, especially small and medium-sized ones. We have been in this industry since 2006 and have proven ourselves over time. A solid market player that advances its strategy further each year. We understand our existence must have a purpose. For our customers, our purpose is to generate success through accessible, straightforward technological solutions. For Bsofters, our purpose is to provide quality of life and professional development in an environment that values mental health, respects employees, and embraces diversity. Currently, Bsoft is part of the largest Latin American technology solutions group for logistics and mobility—the nstech Group. Together with the other companies in the group, we will transform the world through logistics—reducing accidents, CO emissions, road travel time, and increasing profits through optimized management.