Negotiation Assistant

Description

Job Summary: The Negotiation Assistant will focus on university debt regularization, negotiating financial solutions and seeking student retention. Key Highlights: 1. In-person and WhatsApp customer service focused on debt regularization 2. Negotiation of payment methods and deadlines to retain students 3. Work with daily and monthly revenue targets **Opportunity: Negotiation Assistant (University Collections)** ------------------------------------------------------------------- **Are you persuasive, results-oriented, and motivated by meeting targets? We are looking for a communicative professional to join our collections team!** **In this role, you will serve as the primary contact between the institution and the student, identifying the best financial solutions to support their continued studies.** **Your responsibilities will include:** ------------------------- * **Providing in-person and WhatsApp customer service focused on debt regularization.** * **Negotiating payment methods and deadlines, always prioritizing student retention.** * **Working toward daily and monthly revenue targets.** * **Updating the internal system with negotiation status.** **What we are looking for:** ------------------- * **Experience in collections, sales, or negotiation (experience in the education sector is a plus).** * **Excellent written communication skills and quick response capability on WhatsApp.** * **A resilient, persuasive profile that thrives on challenges.** * **Availability for 100% in-person work.** **General Information:** ----------------------- * **Schedule: Monday to Friday (business hours).** * **Work model: In-person.** * **Compensation: Fixed salary \+ Bonus/Commission based on target achievement.** Minimum Education: High School Diploma (Secondary Education) * Meal Allowance * Medical Assistance * Transportation Allowance * Day Off * Food Allowance * Total Pass * Career Development Plan * Family Salary * Dental Assistance * Life Insurance * Childcare Assistance * Commissions