IT Internship -

Description

Job Summary: The NTSEC Group is seeking an intern to support monitoring of clients' IT environments, notify alerts, perform ticket triage, and provide first-level incident response. Key Highlights: 1. Collaborative environment with knowledge sharing and continuous learning. 2. Opportunity to grow and develop professionally. 3. Chance to make a difference in Information Security. **Description and Responsibilities:** **Schedule:** Monday to Friday, from 7:30 AM to 2:00 PM, with a 30-minute lunch break **Level:** Internship **Employment Type:** Internship At NTSEC Group, we believe that **people make the difference**. We value **ideas, encourage curiosity**, and appreciate those who ask “why not?” and seek new solutions. ?? Here, you will find a **collaborative environment with knowledge sharing, continuous learning, and room for growth**. **Our purpose is to become Brazil’s largest and best Information Security company** ?? and we are looking for people who want to help build this future with us. If you are eager to learn, evolve, and drive results, **this opportunity may be yours.** ?? **MISSIONS: ?** * Support monitoring of clients’ IT environments via dashboards, identifying performance degradation and outages; * Notify alerts received on monitoring platforms; * Perform triage and first-level response to tickets and incidents; * Contact service providers in case of link failures; * Escalate tickets unresolved during first-level response. **Requirements:** * Currently enrolled in a Bachelor’s degree program in IT (from the 3rd semester onward, preferably in Computer Networks); * Basic knowledge of Computer Networks, Windows, and Microsoft Office Suite; * Strong verbal and written communication skills. **Benefits:** Day off (birthday), Food (restaurants and supermarkets), Total Pass, Commuter Benefit, Vittude (mental health)