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Job Summary: The professional will be responsible for analyzing, diagnosing, and performing preventive and corrective maintenance on hardware and software, ensuring equipment quality. Key Highlights: 1. Perform analysis and diagnosis of hardware and software issues. 2. Carry out preventive and corrective maintenance on various equipment. 3. Opportunity to grow and contribute within a dynamic and innovative environment. **Why join \#PosiTime?** We believe technology exists to empower lives; therefore, every day we build new solutions that make people’s lives better and smarter! Agile, vibrant, bold, innovative, diverse, connected, dynamic, entrepreneurial, and resilient: more than a team, we are the \#PosiTime. If you identify with our purpose and seek a place to grow and contribute, we welcome you with open arms! **Responsibilities and Duties** * Analyze hardware and software problems and failures, accurately diagnosing equipment issues. * Perform corrective and preventive maintenance on notebooks, desktops, and smartphones, ensuring full functionality according to company quality standards. * Install, update, configure, and uninstall software on equipment. * Conduct final equipment testing (notebooks, desktops, and smartphones), as defined by engineering procedures, ensuring only products meeting quality criteria are released. * Record all identified incidents and corrective actions taken in the system. * Perform tasks in accordance with departmental procedures and instructions from immediate supervisors. * Comply with the company’s quality policy, internal regulations, and procedures. * Strictly adhere to safety practices, accident prevention measures, and environmental risk controls. **Requirements and Qualifications** **Requirements and Qualifications** * Completed Technical Education in **Electronics, Mechatronics, or Electrical Engineering**, or currently pursuing a Higher Education degree in **Information Technology, Software Engineering, Data Science, Networks**, etc. * Experience in **technical support for hardware and software**. * Valid and permanent **Driver’s License Category B**. * **Availability for field work**, including external service calls as required. * Availability for travel **Additional Information** **Learn about some of the benefits offered by \#PosiTime:** **\*\* We strive to offer the best benefits to \#PosiTime members, which may vary depending on contract type and work location.** **Quality of Life** Health and dental insurance plans Zenklub: health and wellness platform, including psychological counseling Gympass Meal Voucher Childcare Assistance and Maternity Kit **Career and Education** Discounts at Universidade Positivo (UP) — for employees and dependents Saber Mais: Professional Development Portal Discounts at Colégio Positivo for employees’ children **Finance** Profit-Sharing Plan (PPR) Good Card: benefit accepted at over 130,000 establishments Life Insurance Payroll-Deductible Loan Private Pension Plan **Transportation** Company car + fuel allowance **Exclusive Discounts** Parceiro Positivo: website offering discounts on our products *“Almost all of the world’s leading technology giants were born in garages. Only one was born in a classroom.”* That’s how Positivo Tecnologia was founded in 1989, taking on the challenge of manufacturing computers in Brazil. We believe that TECHNOLOGY EXISTS TO EMPOWER LIVES, and this is our essence—we aim to integrate it into everyone’s daily routine, always in its best version: perfectly tailored to each consumer’s profile. This is the essence of those born in a classroom who want to change worlds—millions of them! **OUR POSITIVE TECHNOLOGY WAY OF BEING AND DOING** Our dynamic and versatile team, which respects differences, is guided by our 12 core attitudes. At Positivo Tecnologia, you’ll have the opportunity to work alongside exceptional professionals, learn extensively, and put your ideas into practice. Learn more about Positivo Tecnologia on LinkedIn: www.linkedin.com/company/positivo\-tecnologia BE PART OF OUR STORY! JOIN US AS \#POSITIME!
