Job Summary: Responsible for handling service orders and maintaining telephone lines, ADSL services, TV (copper/fiber optic) services, and TUPs, including equipment configuration and technical support. Key Highlights: 1. Collaborative work and continuous pursuit of excellence 2. Innovation to deliver the best solutions to customers 3. Encouragement of diversity and inclusion within the team We seek innovative individuals who are results-oriented, safety-conscious, and committed to people. We believe our strength lies in collaborative work. We constantly strive to innovate in order to provide the best solutions to our internal and external customers. Therefore, we are dedicated to the continuous pursuit of excellence. If you believe you can make a difference, join our team. We encourage applications from Black individuals, persons with disabilities, LGBTQIAPN+, and individuals from diverse generations. #VemSerTelemont. **Responsibilities and Duties** Responsible for handling service orders related to installation and repair of telephone lines, ADSL services, maintenance of TUPs, and TV services (copper and fiber optic networks), applying technical procedures and those established by the operator in the region of operation. Operate aerial telephone line processes through installation and repair of telephone lines, performing tests, laying and removing cables; Respond to technical service calls from corporate and residential customers through installation and repair of ADSL internet access, repair of subscriber lines and trunks, configuration of modems/routers, and restoration of basic and advanced microcomputer configurations. Operate TUP services through maintenance and technical testing. Enable cable TV services through antenna installation, configuration, and required testing; Maintain cable TV services through antenna and cabling testing, replacement of parts and equipment, execution of tests and configurations; Perform FTTH installations and repairs; Carry out Micro Repairs in IT, diagnosing issues and correcting them or performing preventive maintenance; Provide user support when necessary; Perform other activities of similar nature, complexity level, and responsibility. **Requirements and Qualifications** Completed High School education Desirable: 6 months of experience in the role. Knowledge of installer and repair technician practices; valid Category B driver’s license. NR-6 – PERSONAL PROTECTIVE EQUIPMENT (PPE); NR-7 – OCCUPATIONAL HEALTH MEDICAL CONTROL PROGRAM; NR-18 – WORK CONDITIONS AND ENVIRONMENT IN THE CONSTRUCTION INDUSTRY; NR-10 – SAFETY IN ELECTRICAL INSTALLATIONS AND SERVICES; NR-35 – WORK AT HEIGHTS **Additional Information** Benefits: Medical assistance; Dental assistance; Gym allowance; Meal or food allowance; Transportation allowance; Life insurance; Discounts at partner pharmacies and stores. Working Hours: Business hours, Monday to Friday. **Our Journey** For 50 years, Telemont has contributed to Brazil’s development, operating in the telecommunications and energy sectors. We are present in 10 states and the Federal District, providing voice communication, broadband and data, multimedia transport, and energy system management services. **Our People** We rely on professionals who translate our values into action, ensuring operational excellence and quality in every interaction. We believe diversity strengthens our culture and broadens our capacity for innovation. Therefore, we promote inclusion and value experiential plurality, respect for differences, and integration across departments and individuals. **Our Growth Pathway** The spirit of overcoming challenges and pursuing new opportunities makes Telemont a company where each person can develop and build a solid career. Together, employees and the organization chart a growth trajectory sustained by values that guide all our actions. **Our Values** * Operate safely * Customer satisfaction * Sustainable results * Excellence in people * Respect and simplicity * Collaboration