Job Summary: The Senior Data Center Operations Governance Analyst will ensure compliance and operational efficiency, enhance processes, and support risk management. Key Highlights: 1. Work in a mission-critical environment with a focus on operational governance. 2. Opportunity for accelerated learning and collaboration. 3. Dynamic, collaborative culture focused on excellence. At Tec.to, we believe technology connects people and transforms the future. We are an innovative company focused on excellence, operating with a dynamic and collaborative culture. Our team works with autonomy, passion, and commitment, always pursuing the best results. We are seeking a Senior Data Center Operations Governance Analyst to join our team. You will be responsible for ensuring compliance and operational efficiency of the Data Center, guaranteeing adherence to policies, standards, and procedures. Your expertise will be critical to improving processes, monitoring performance indicators, and supporting risk management—directly contributing to service continuity and security. **Responsibilities and Duties** Ensure operational adherence to defined policies, standards, and procedures. Develop, review, and maintain operational documentation (processes, workflows, RACI). Monitor performance indicators and propose continuous improvement plans. Act as the governance focal point between operations, management, and clients. Support audits, internal controls, and executive reporting. **Requirements and Qualifications** * Bachelor’s degree in Information Technology, Electrical Engineering, Mechanical Engineering, or related fields. * Proven experience in Data Center operations or mission-critical environments. * Experience in operational governance, process control, and performance indicator tracking. * Knowledge of internal audits, compliance, and operational controls. * Experience with ITSM tools such as Helix, ServiceNow, Remedy, or similar. * Analytical profile with critical thinking skills. * Organized and detail-oriented. * Clear and objective communication skills for both technical and executive audiences. * Ability to work under pressure in critical environments. * Proactive mindset with a focus on continuous improvement. **Additional Information** Benefits: * Meal Allowance and/or Food Voucher * Transportation Voucher * Health Insurance * Dental Insurance * Life Insurance * Private Pension Plan * Profit-Sharing Program (PPR) * Pharmacy Allowance * Daycare Allowance * Flexible Working Hours * V.tal Benefits Club * Extended Maternity Leave (6 months) * Extended Paternity Leave (20 days) **THE FUTURE STARTS HERE—AND WE’LL BUILD IT WITH YOU** ---------------------------------------------------------------- **We are V.tal, a company born with the purpose of enabling connection to the digital world and transforming people’s lives.** We work to help position Brazil among the most digitally advanced countries globally—promoting digital inclusion, accelerating new businesses, and stimulating regional development. This is possible because we launched with Brazil’s largest fiber-optic network and a team that delivers results. We are a neutral, shared network, collaborating with telecom operators, ISPs, and partners of all sizes and regions. This fills us with pride. Our robust infrastructure enables us to offer extensive coverage and reach, helping our customers go further while optimizing their investments. **OUR TEAM** We are connected, agile, and driven by outstanding results. Our workplace is light-hearted because it is built by people who collaborate, trust one another, and celebrate every achievement. Here, we don’t make excuses—we find solutions. With this high-performance team, we work daily to place Brazil at the top of the list of the world’s most digitally advanced countries—promoting digital inclusion and economic and social development for people. **OUR CORE PRINCIPLES** **We play fair and trust each other.** **Continuous evolution and learning is our mantra. Without learning, there is no evolution.** **We are obsessed with excellence and high performance. The pursuit of results happens daily in every decision.** **Work hard, play hard! We’re focused and foster a healthy environment.** **DO YOU IDENTIFY WITH OUR PROPOSAL? THEN JOIN US TODAY TO BUILD THE FUTURE!** **Tecto Data Centers was created to become a reference in Brazil and worldwide. We are a subsidiary of V.tal, specialized in delivering comprehensive, sustainable data center solutions to meet the growing demand for connectivity, data storage, and processing.** With cutting-edge infrastructure and strategic locations, our data centers are prepared to support today’s needs and accelerate the digital future. Working at Tecto means participating in building environments that connect people, ideas, and companies—with an unwavering commitment to delivering results that exceed expectations. We were born big—but with you, we become giants. Our *customer-first* mindset positions us as strategic partners in our clients’ businesses—accelerating growth for everyone involved. **OUR TEAM** Here at Tecto, you’ll have the opportunity to learn at an accelerated pace and be part of an environment that values collaboration, creativity, and overcoming challenges. Our mission is to go beyond—redefining the boundaries of technology and building the future of data centers. If you seek to join a company that unites technology and purpose, grow with us. At Tecto, the future is being built now. **WE WERE BORN BIG. WITH YOU, WE BECOME GIANTS!**