Responsible for providing specialized technical support to institutional telephony systems and equipment, ensuring efficient, secure, and continuous operation of STF’s communication services. Culture and Team Wyntech’s culture is described as strategic and technical, with a team composed of qualified professionals specialized in various IT areas. All share a common strategic vision focused on excellence in service delivery and solution implementation. **Responsibilities and Duties** * **Network Management and Architecture:** Design, implement, and optimize local area networks (LAN), wide area networks (WAN), and Internet Service Provider (ISP) networks, ensuring scalability, redundancy, and high availability. * **Level 3 (N3) Support:** Serve as the final escalation point for complex technical incidents and problems unresolved by Level 1 (N1) and Level 2 (N2) support, covering servers, networks, firewalls, links, and workstations. * **Information Security:** Implement and manage network security policies, including firewall configuration and maintenance, intrusion prevention/detection systems (IPS/IDS), and antivirus solutions. * **Monitoring and Optimization:** Proactively monitor the performance of equipment and operating systems, performing interventions and corrections to ensure environmental stability. * **Telephony and Data Communications:** Design and maintain data communication networks and telephony systems (VoIP, PABX), defining physical deployment alternatives. **Requirements and Qualifications** Bachelor’s degree in Networking CCNA, HCNA, or LPCI-1 certification 6 months of experience **Additional Information** We value our employees and therefore offer a benefits package designed to support their well-being, security, and quality of life, including: Transportation Allowance – Assistance for daily commuting between residence and workplace. Meal/Meal Allowance – Monthly credit for meals or purchases at accredited establishments. Medical and Dental Assistance – Comprehensive health insurance plans ensuring high-quality care. Life Insurance – Financial protection for the employee and their family. Training and Development – Continuous professional development opportunities. Partnership: Sesc. Our goal is to provide a healthy, safe, and motivating work environment where our employees can develop and grow alongside the company. We are seeking talented individuals who want to grow with us! At Wyntech, we value teamwork, innovation, and commitment to excellence. If you seek a dynamic environment offering real development opportunities, continuous learning, and participation in challenging projects, this is the right place for you. **Join our team and help build the future of technology with us!** www.wyntech.inf.br e-mail rh@wyntech.inf.br