**Job Description** We are looking for a **Field Service Operator** to perform service orders (SO) in the field, including installation, repair, address change, and other services, according to the operational procedures defined by the company. If you are a careful professional who delights customers and has a sense of ownership, Brisanet is the place for you! Let’s sail toward the future! **\#JoinBrisanet** **What will your day-to-day look like?** * Embody the organizational identity of the Brisanet Group; * Actively participate in meetings and organizational commitments when requested; * Use individual and collective safety equipment when necessary; * Operate company vehicles when necessary; * Perform other related tasks as required by the area and leadership direction; * Keep the vehicle compliant with processes defined by the Fleet department, ensuring its proper functioning; \- Carry out workplace safety procedures, such as APR - Preliminary Risk Analysis and use of PPEs, according to current legislation; * Execute field service SOs, including installation, repair, address change, and other services, according to the company's defined operational procedures; * Provide recommendations for additional sales or new sales; * Be responsible for the care, maintenance, proper use, and safekeeping of resources provided by the company, as well as inspect the environment after service execution, ensuring organization, cleanliness, and proper disposal of used materials. **What we are looking for in this opportunity:** * High school diploma; * Basic computer skills; * Knowledge of Networks and Computer Maintenance; * Geographic knowledge of the city; * CNH "B" and Defensive Driving. **Will be considered a plus:** * 6 months of experience in telecommunications; * Availability for travel. * Technologies and access transmission methods – Twisted pair cables and fiber optics; * Configuration of routers and signal repeaters; * Structured cabling; * Customer service techniques. **At Brisanet Group you will find:** * Work culture that respects and values people; * Internal events covering diverse topics; * Collaborative environment that values personal and professional development; * Horizontal and vertical structure, meaning you are the protagonist of your career!; * Meal allowance (Headquarters via cafeteria and branches via Alelo); * Co-payment Health Plan; * Dental Plan; * Life Insurance; * WellHub (GymPass); * IVI (Emotional Support Platform); * Childcare Allowance; * PCD Dependent Allowance; * Payroll Deductible Loan (after 6 months); * Discounts of up to 50% on Brisanet Internet and BrisaMusic services; * Discounts of up to 60% at Higher Education Institutions.