Job Summary: We are seeking a professional to mediate with partner workshops, monitor performance, negotiate with suppliers, and ensure quality and smooth supply of parts in the insurance market. Key Highlights: 1. Transform the insurance market with responsibility and autonomy 2. Management of workshop networks and supply of automotive parts 3. Work environment certified by GPTW for 10 consecutive years We have an open opportunity and are looking for someone with energy to transform the insurance market responsibly, empathetically, and autonomously. If you match this profile, click **Apply** at the bottom of the page. **Responsibilities and Duties** * Mediate with partner workshops to ensure quality standards, deadlines, and costs. * Monitor workshop performance (SLA, customer satisfaction, repair timelines, rework). * Negotiate commercial terms, delivery timelines, and part availability with suppliers, intermediaries, and distributors. * Apply established guidelines to ensure smooth parts supply chain operations, identifying extended lead times or potential bottlenecks. * Track performance indicators for workshops and parts supply (claims cycle time, average repair cost, delivery lead time, service level). * Ensure compliance with policies, standards, and procedures to standardize workshop operations. **Requirements and Qualifications** * Bachelor’s degree completed in Business Administration, Insurance Management, or related fields; * Solid knowledge of automotive parts supply and workshop network management; * Courses in claims analysis and regulation are a plus; * Familiarity with i4pro, Pipefy, and Guide systems is a plus. **Additional Information** **Can you imagine working somewhere where caring for people goes far beyond words?** At Suhai, we believe work must make sense in people’s lives, day-to-day routines, and future. Guided by this principle, we developed our **Flexible Benefits Program**, one of the most comprehensive in the market—and a true differentiator in the insurance sector. Here, each employee receives points proportional to their job level and can annually choose the benefits most relevant to their current life stage. That’s right—you decide! Our “menu” includes: Meal and Food Vouchers Health and Dental Insurance Life Insurance Mobility (Parking, Fuel, Transportation) Telemedicine Support Service And even a **Travel Benefit**, with annual redemption for airfare or accommodation—a unique differentiator in our segment! This freedom reflects who we are: a company that values individuality, trust, and ownership. But there’s more—we also offer: * Hybrid work arrangement * 13th Month Christmas Basket * Totalpass * PLR (Profit Sharing) * Payroll-deductible loans * Salary advance * Daycare and babysitter assistance * VidaClass: 24/7 telemedicine with doctors and nurses * C4Life: Comprehensive guidance across multiple areas for employees * Advance of 13th-month salary in any month of the year * Discount on Suhai Insurance products * Early purchase and 15% discount on concert tickets at Suhai Music Hall * Birthday Day Off * Extended maternity and paternity leave * Education Incentive Program * Wellness and Health Campaigns * Benefits Club offering exclusive discounts and advantages * Casual dress code (feel free every day!) * And a workplace we’re proud of: certified by GPTW for **10 consecutive years**, with a widely recognized inspiring organizational climate. **\#JoinSuhai** #### **Hello! We are Suhai Insurance!** We were founded with a clear purpose: to welcome and protect all Brazilians, without distinction. We believe in diversity, empathy, and the unique value of every person—values that guide our culture and our way of doing business. #### **Our Essence** We were born to transform the insurance market and democratize access to protection in Brazil. Over a decade later, we’ve become leaders in motorcycle insurance and one of the largest vehicle insurers in the country—but remain steadfast in the purpose we envisioned on our first day of operation: **to provide accessible, simple, and intelligent protection for everyone**. Our secret? Growing rapidly—without compromising our essence.