Job Summary: Technical support at levels 1 and 2, administration of virtual environments, and SQL maintenance routines for users. Key Highlights: 1. Technical support and assistance at levels N1 and N2 2. Administration of virtual environments (VMware and Hyper-V) 3. User training and capacity building Responsibilities: * Provide user support through N1 and N2 technical assistance; * Work with the Microsoft platform (servers, databases); * Administer virtual environments (VMware and Hyper-V); * Work with backup tools; * Conduct user training and capacity building; * Perform routine tasks (SQL maintenance plan). Technical Skills: Knowledge of networks, hardware, and operating systems; Education: Bachelor’s degree in Information Systems, Systems Analysis and Development, Networks, or related fields ***Fixed-term contract*** Job Type: Permanent (CLT) Salary: R$2.300,00 - R$2.600,00 per month Benefits: * Medical insurance * Dental insurance * Fuel allowance * Life insurance * Meal voucher * Food voucher Selection Question(s): * Are you available to work during different shifts/times