Description: * Completed or ongoing undergraduate degree in: Business Administration; Economics; Accounting Sciences; Commercial Management; Related fields. * 1 year of customer service experience, preferably at financial institutions; * Advantage: CPA10 or CPA20 certification; * Knowledge of financial products and services; * Customer service skills; * Strong communication skills. Member Service: Provide service to members to meet their needs and contribute to business effectiveness, as well as address demands from the Business Department; New Business Development: Identify and promote new business opportunities among members and refer them to Business Managers for further handling, supporting operational formalities; Document Verification: Receive documents and be responsible for verifying compliance with legal formalities of transactions, thereby preparing routines for faster and more efficient service to member requests, as well as maintaining up-to-date registration data. 2512200202551929244