Description
Job Summary:
Work at the entrance gate, controlling access of people and vehicles, monitoring premises, and delivering high-quality service.
Key Highlights:
1. Control access of people and vehicles, monitoring premises.
2. Receive and forward correspondence and packages.
3. Provide in-person and virtual assistance, prioritizing visitors.
### **JOB DESCRIPTION**
**Job Mission:**
Work at the entrance gate, controlling access of people and vehicles, monitoring condominium premises, observing security conditions, and delivering high-quality service to internal and external clients.
**Values:** People, Gratitude, Loyalty, Teamwork, Excellence, Commitment, and Customer Focus.
**Main Responsibilities:**
* Control vehicle and pedestrian traffic at the condominium entrance gate, receiving, triaging requests, and forwarding them to recipients.
* Handle general correspondence and small-sized packages sent to condominium occupants, receiving and forwarding them to recipients to prevent loss or other undesirable incidents;
* Turn common-area lights on and off, observing scheduled times and/or needs (if a patrol officer is present, this task may be assisted by them);
* Monitor opening and closing of common-use facilities (e.g., gym, playroom, party hall, etc.).
* Record events and incidents occurring during the shift.
* Identify irregularities specified in the internal regulations, such as: unauthorized vehicle parking, improper use of equipment and facilities.
* Contact service providers and companies for repairs, maintenance, and emergencies (e.g., gates, elevators, etc.) in the absence of the property manager or under their guidance.
* Provide in-person assistance (from the guard booth) or virtual assistance (via telephone, intercom, and/or mobile phone), prioritizing individuals outside the condominium.
* Monitor gate opening and closing to prevent unauthorized entry.
### **JOB BENEFITS**
* Transportation Voucher (VT): R$5.40; Meal Voucher (VR): R$28.80; Food Basket (CESTA): R$110.52
### **ADDITIONAL INFORMATION**
**Employment Type:** CLT