Description
Job Summary:
We are seeking an Operational Attendant to join our team and contribute to excellence in customer service and execution of tourism operations.
Key Highlights:
1. Experience in travel agencies or the tourism industry
2. Knowledge of reservation systems and tourism platforms
3. Organization, proactivity, and customer focus
We are a company specialized in \[travel, tour packages, excursions, inbound services, travel agency services, etc.], committed to delivering unique and memorable experiences to our customers. We seek an Operational Attendant to join our team and contribute to excellence in customer service and execution of tourism operations.
Responsibilities
Provide customer service (in-person, telephone, and online);
Support issuance of vouchers, reservations, tickets, and other operational documents;
Monitor and confirm services with suppliers (hotels, transportation, guides, etc.);
Maintain and update operation spreadsheets and systems;
Support the sales and administrative teams in post-sales activities and resolution of unexpected issues;
Ensure timely delivery and quality of tourism services.
Requirements
Completed high school education (technical or higher education in Tourism, Hospitality, or related fields is desirable);
Prior experience in travel agencies, tour operators, or tourism-related companies;
Knowledge of reservation systems and tourism platforms;
Strong verbal and written communication skills;
Organization, proactivity, and customer focus.
Employment Type: Full-time CLT
Compensation: R$1\.800,00
Benefits:
Meal allowance: BRL 21.00 per day
Transportation allowance
Working Hours: 3:00 PM to 11:00 PM
Employment Type: Full-time CLT
Compensation: R$1\.800,00 per month
Benefits:
* Meal allowance
* Transportation allowance