Call Center Internship

Description

Job Summary: Internship in the Contact Center for digital customer service, focused on guidance and appointment scheduling, in a dynamic and collaborative environment. Key Highlights: 1. 100% digital customer service via WhatsApp 2. Innovative and collaborative work environment 3. Opportunities for professional development and growth * **POSITION: CONTACT CENTER INTERNSHIP \- APPOINTMENT SCHEDULING** **We are hiring! Join the Odontoart team!** If you are passionate about customer service and want to grow in a dynamic and collaborative environment, this could be the ideal opportunity for you! **Main Responsibilities:** * Provide 100% digital customer service to members via WhatsApp; * Guide users on how to use the mobile application; * Schedule appointments online; * Clarify members' questions regarding procedures; * Enter and update member data in the system. **Requirements:** * Currently enrolled in a technical or undergraduate program in Administration or Management Processes * Prior experience in digital customer service (via WhatsApp) is desirable * Availability to work from 12 p.m. to 6 p.m., Monday through Friday **We Offer:** * Innovative and collaborative work environment * Opportunities for professional development and growth * Internship stipend: BRL 735.00 * Transportation allowance * 100% dental plan * Benefits club **How to Apply:** Send an e\-mail to: **trabalheconosco@odontoart.com** Subject line of the e\-mail: **Call Center Internship** Or contact us via WhatsApp at 85 98724 1338 **Join a team that values innovation, teamwork, and passion for what we do!** Position Type: Part-time, Direct Hire (CLT) Compensation: BRL 735.00 per month Benefits: * Medical assistance * Dental assistance * Daycare allowance * Food basket * Commercial agreements and discounts * Meal allowance * Transportation allowance Experience: * Telemarketing / customer service (Mandatory) Work Location: On-site