Job Summary: This role involves providing in-person customer service, resolving issues, and maintaining accurate client data while ensuring a clean and organized service area. Key Highlights: 1. In-person and courteous customer service 2. Efficient resolution of problems and complaints 3. Teamwork to ensure quality service **Responsibilities:** * Provide **in-person** customer service. * **Full availability to cover absences/vacations in neighboring cities;** * Receive and assist customers courteously and friendly. * Issue service requests. * Provide accurate information about products, services, and company policies. * Resolve customer problems and complaints efficiently and satisfactorily. * Record customer complaints, suggestions, and compliments. * Record and update customer data in the system. * Maintain the service area clean and organized. * Collaborate with other customer service representatives to ensure quality service. * And other related duties. Employment Type: Full-time Compensation: R$1\.648,35 per month Benefits: * Medical assistance * Dental assistance * Partnerships and commercial discounts * Meal allowance * Food allowance * Transportation allowance Selection Question(s): * Are you available to cover absences/vacations in cities neighboring Maracanaú? Work Location: On-site