Collections Operator

Description

Job Summary: Professional responsible for conducting collections, negotiating payments, recording information, monitoring delinquent accounts, and meeting performance targets. Key Highlights: 1. Conduct proactive and reactive contact with customers for collections 2. Negotiate agreements and payment methods 3. Serve customers in a courteous and professional manner **Responsibilities:** * Conduct proactive and reactive contact with customers to collect outstanding amounts. * Negotiate agreements and payment methods, seeking the best solution for both parties. * Record information and agreements in the system in detail and accurately. * Monitor the portfolio of delinquent customers and develop strategies for credit recovery. * Meet company-established performance targets and indicators. * Serve customers in a courteous and professional manner, adhering to company guidelines and applicable legislation. **Qualifications:** * Completed high school education; * Basic computer skills. **Additional Information:** * **Working Hours: Monday to Saturday \- 2:20 PM to 8:40 PM \- immediate start** Employment Type: Permanent CLT Salary: R$1\.518,00 \- R$1\.800,00 per month Benefits: * Medical assistance * Dental assistance * Childcare allowance * Basic food basket * Life insurance * Meal voucher * Food allowance * Transportation voucher Expected Start Date: 08/14/2025