Collections Operator

Description

Job Summary: The professional will conduct active and passive collections, negotiate payment agreements, and monitor delinquent customers to recover credit, in accordance with company guidelines. Key Highlights: 1. Handling collections and payment negotiations 2. Monitoring delinquent customers 3. Focus on credit recovery **Responsibilities:** * Initiate and respond to customer contacts for collection of outstanding amounts. * Negotiate payment agreements and methods, seeking optimal solutions for both parties. * Accurately and thoroughly record information and agreements in the system. * Monitor the portfolio of delinquent customers and develop strategies for credit recovery. * Achieve company-established performance targets and KPIs. * Serve customers courteously and professionally, adhering to company policies and applicable laws. **Qualifications:** * Completed high school education; * Basic computer skills. **Additional Information:** * **Working Hours: Monday to Saturday \- 2:20 PM to 8:40 PM \- immediate start** Employment Type: Permanent CLT Salary: R$1\.518,00 \- R$1\.800,00 per month Benefits: * Medical assistance * Dental assistance * Childcare allowance * Food basket * Life insurance * Meal voucher * Food allowance * Transportation voucher Expected Start Date: 08/14/2025