**1. Customer Service** * In-person, telephone, and email service to residents, the syndic, and suppliers. * Provide information regarding rules, schedules, and procedures. * Record resident requests and incidents. **2. Document and File Management** * Organize physical and digital files (meeting minutes, contracts, invoices, notices). * Track document inflow and outflow. * Assist in sending documents to the management company, accountant, or syndic. **3. Administrative and Syndic Support** * Assist in drafting notices, circulars, and announcements. * Prepare documents for general meetings. * Inform and monitor pending tasks. **4. Basic Finance (Support Role)** * Verify bank slips, receipts, and invoices. * Assist in purchase control, budgeting, and financial reporting. * Organize monthly accounting documents. **5. Contract and Vendor Management** * Monitor contract and insurance expiration dates. * Record visits and services performed by third parties. * Update vendor registration records. **6. Reservation and Common Area Management** * Register reservations for leisure areas and common spaces. * Verify rules, availability, and checklists. * Monitor space handover and return when required. **7. Internal Operational Support** * Record maintenance requests and monitor execution. * Assist the custodial staff and other internal teams with routine tasks upon request. * Manage consumable supplies (cleaning materials, stationery, PPEs, small items). **7.1. Mail Delivery (Operational Function)** * Receive and verify mail and small packages delivered to the condominium. * Record deliveries according to internal procedures. * Organize distribution into mailboxes and perform **direct delivery to residents** where applicable. * Notify residents about items requiring pickup at the administration office. * Ensure security, integrity, and proper control of all mail. **8. Internal Communication** * Disseminate notices and announcements on bulletin boards, systems, and authorized groups. * Prepare simple reports and spreadsheets. * Maintain updated contact lists and records. **9. Compliance with Regulations and Conduct** * Adhere to internal regulations and administrative standards. * Maintain a courteous, neutral, and professional demeanor. * Preserve confidentiality of internal information and resident data. Job Type: Full-time, Permanent CLT Salary: R$1,953.00 per month Benefits: * Fuel allowance * Basic food basket * Free parking * Life insurance * Meal voucher * Transportation voucher