Job Summary: A technical support professional to ensure user support, perform maintenance, and administer systems and IT infrastructure. Key Highlights: 1. User support and maintenance of systems and devices 2. Installation and administration of systems and IT infrastructure 3. Relaxed work environment and internal learning program **ON-SITE POSITION IN UBERLÂNDIA** **Responsibilities** * Provide support to end users for various systems, devices, and assistance in using resources * Perform physical and operational maintenance on computers * Physical maintenance and data traffic management * Install, maintain, and administer systems and IT infrastructure. * Develop configurations aligned with company needs to ensure proper use of all available resources. * Document all support activities performed on the platform. **Activities** * Configure and administer systems * Perform preventive hardware and software maintenance on computers * Manage access control via Active Directory * Create and manage email accounts and communication tools * Provide printer configuration support (driver installation and configuration) * Create and manage VPN users **Desired Technical Competencies** * Driver's License Category A or B (Preferred) * Knowledge of microcomputer hardware, software, operating systems, and telecommunications; * Knowledge of physical and logical networking concepts and TCP/IP protocols * Endpoint Security * Knowledge of Backup procedures (theory and practice) * Candidates currently pursuing undergraduate studies in Computer Networks, Computer Engineering, or Computer Science hold an advantage. * Candidates with proven experience hold an advantage. * Concepts and hands-on experience in physical hardware maintenance (bench-level) **Other Benefits and Advantages** * Internal learning program / study and certification opportunities in technologies used by the company. * Market-competitive salary * Performance bonus / Incentive payment * Gympass * Dental plan * Medical plan * Meal allowance * Life insurance * Relaxed Friday * Relaxed and comfortable work environment Job Type: Full-time, CLT employment Salary: R$1.406,95 – R$1.800,00 per month Benefits: * Medical assistance * Dental assistance * Fuel allowance * Corporate agreements and commercial discounts * Free parking * Life insurance * Meal voucher * Transportation voucher Education: * Middle school education in progress or incomplete (Mandatory) Experience: * Technical Support (Mandatory) License/Certification: * Technical course (Mandatory) Work Location: On-site