Job Opening: Quality Analyst (Plenary Level) **Unit: OTO Santos Dumont Hospital** Department: Quality **Requirements** - Completed undergraduate degree and training in interpreting the Brazilian Accreditation Manual; - Experience in the healthcare sector, specifically in Quality; - Proficiency in Excel (Microsoft Office suite); - Knowledge of the following manuals: Brazilian Accreditation Manual, Joint Commission International (JCI), and Qmentum. **Responsibilities** - Monitor non-conformity records; - Create, analyze, and track quality management system (QMS) indicators; - Map risks and processes, guiding departments on quality tools; - Support certification and accreditation processes; - Monitor patient feedback channels (Ombudsman Office) and the National Center for Patient Safety (NURC), ensuring continuous improvement and patient safety. Employment Type: Full-time, Permanent CLT Contract Salary: R$5,000.00 per month Benefits: * Medical insurance * Dental insurance * Partnership agreements and commercial discounts * Free parking * Transportation allowance Work Location: On-site