Job Summary: Handle customer service and qualification, perform sales, negotiations, and lead management, with a focus on contract closing and commercial follow-up. Key Highlights: 1. Opportunity to handle first contact with customers and qualification 2. Focus on sales, negotiation, and contract closing 3. Lead management and contract preparation **REQUIREMENTS:** * Currently pursuing a bachelor’s degree in Business Administration, Commercial Management, or related fields; * Proven experience in customer service and negotiation. * Experience with management/commercial systems (registration, billing, customer service). * Proficiency in Microsoft Office Suite (Excel at intermediate level). **RESPONSIBILITIES:** * Serve as the first point of contact for customers, providing initial service and qualification. Conduct sales and negotiations, focusing on contract closing; receive and manage leads; prepare contracts and register customers/prospects in internal systems. Operate registration, billing, and customer service systems. Extract data from systems, generate reports and charts, and monitor commercial KPIs. Other related duties. **BENEFITS / ADDITIONAL INFORMATION:** * **Salary:** R$ 2.600,00 * **Benefits:** Meal voucher and transportation voucher. * **Working Hours**: Monday to Friday: 8:00 AM to 5:00 PM | Saturday: 8:00 AM to 12:00 PM * **Company Location**: Papicu neighborhood, Fortaleza - CE; Employment Type: Permanent CLT position Compensation: Starting at R$2.600,00 per month Benefits: * Meal voucher * Transportation voucher Workplace: On-site