Job Summary: Call Center professional responsible for receiving calls, recording complaints, resolving conflicts, and guiding customers to ensure customer retention. Key Highlights: 1. Customer retention and conflict resolution 2. Opportunity at a human-centered dental clinic 3. Prior customer service experience is valued A dental clinic in Fortaleza is seeking a Call Center Operator. OdontoArt is a network of dental clinics offering high-quality services across various specialties. With qualified professionals, the company strives to provide human-centered and accessible care to all patients. **Responsibilities:** Receive calls for complaint registration and conflict resolution. Guide customers. Perform customer retention. Previous roles such as Telemarketing Attendant, Active Telemarketing Operator, Customer Service Agent, or Customer Representative may indicate alignment with some activities of this position. High school diploma required. Prior experience required. **Compensation and Benefits:** * Salary: 1\.621,00 * Commissions * Basic Food Basket * Meal Voucher * Transportation Voucher * Medical Plan * Dental Plan * Childcare Assistance Benefits Club. **Additional Information:** * Employment Type: Permanent \- On-site. * Schedule: Full-time * Working Hours: Monday to Friday, from 12:00 PM to 6:00 PM\.
João Silva
Indeed · HR
João Silva
Indeed · HR
