CALL CENTER OPERATOR (OdontoArt)

Description

Job Summary: Call center professional for customer service, retention, and conflict resolution in a dental clinic. Key Highlights: 1. Humanized and accessible patient service 2. Focus on conflict resolution and customer retention 3. Opportunity within a network of high-quality dental clinics A dental clinic in Fortaleza is seeking a Call Center Operator. OdontoArt is a network of dental clinics offering high-quality services across various specialties. With qualified professionals, the company strives to provide humanized and accessible care to all patients. **Responsibilities:** Receive calls for recording complaints and resolving conflicts. Guide customers. Perform customer retention. Previous experience as a Telemarketing Attendant, Active Telemarketing Operator, Customer Service Agent, or Customer Representative may indicate suitability for some of the duties in this position. High school diploma required. Prior experience required. **Compensation and Benefits:** * Salary: R$1,621.00 * Commissions * Food Basket * Meal Voucher * Transportation Voucher * Medical Plan * Dental Plan * Childcare Assistance Advantages Club. **Additional Information:** * Employment Type: Permanent - On-site. * Schedule: Full-time * Working Hours: Monday to Friday, from 12:00 PM to 6:00 PM.