Job Summary: Supervise professionals at workstations to ensure service delivery and team management, including onboarding and monitoring of employees. Key Highlights: 1. Supervision and management of teams across various workstations 2. Focus on leadership and interpersonal relationships 3. Support to HR and employee development ### **JOB DESCRIPTION** **Job Mission:** Supervise the performance of subordinates at workstations to ensure service delivery. **Core Values:** People, Gratitude, Loyalty, Teamwork, Excellence, Commitment, and Customer Focus. **Main Responsibilities:** * Receive implementation demands for new contracts or services from Operational Coordination, originating from CIs (may vary depending on implementation portfolio or other sources). * Onboard new employees at their workstations and introduce them to the end client. * Monitor new employees’ performance and provide strategies for their improvement. * Conduct periodic inspections at workstations to verify processes and personnel, completing a virtual report for each visit. * Cover employee absences. * Receive medical certificates and arrange temporary replacements. * Coordinate with HR to replace employees. * Request position change evaluations for team members. * Apply administrative sanctions to employees under one’s supervision (e.g., warnings, suspensions). * Support the Human Resources department in internal projects. * Monitor timekeeping execution for employees under one’s supervision. * Log incidents for various requests (e.g., uniform exchanges, incident notifications, etc.). * Identify development opportunities for managed teams—such as training, upskilling, refresher courses, etc.—and submit related requests to HR. ### **JOB REQUIREMENTS** * Leadership; * Technical knowledge of facilities management; * Communication skills; * Organizational skills; * Interpersonal relationship skills; ### **ADDITIONAL INFORMATION** **Employment Type:** CLT
João Silva
Indeed · HR
João Silva
Indeed · HR
