Business Agent

Description

Job Summary: The Bradesco Bank is seeking Business Agents to deliver consultative service, promote financial solutions, and support operational routines, aiming to enhance customer loyalty. Key Highlights: 1. Consultative and personalized customer service 2. Promotion of financial solutions and banking services 3. Contribution to customer loyalty and satisfaction **About Bradesco** Bradesco is one of Brazil's largest financial groups, with a history marked by pioneering spirit and innovation. Through our broadly diversified portfolio of financial products, banking services, and insurance offerings, we contribute to individuals' life goals and the sustainable growth of businesses and society. Join our financial ecosystem and impact the experience of millions of people! At Bradesco, we value diversity in all its forms. Therefore, our job openings are open to all individuals, regardless of gender, race, sexual orientation, disability, age, or any other characteristic. Learn more at https://banco.bradesco/html/classic/sobre/index.shtm **Responsibilities and Duties** Bradesco's branch network is our primary point of contact with customers across Brazil. We focus on relationship-building, offering customized financial solutions, promoting inclusion, and contributing to the development of the communities where we operate. Here, we value human-centered service, active listening, and the establishment of lasting relationships with our customers. **Work Model:** On-site **Work Location:** Fortaleza \- CE **What will your day-to-day look like?** As a Business Agent, your main responsibilities will include: * Providing consultative service to both existing and prospective customers, identifying their needs and guiding them on available service channels; * Supporting branch operational and administrative routines, such as account opening, customer record updates, and forwarding requests; * Promoting and offering suitable financial solutions, as well as bank products and services—including investments, insurance, consortia, and credit; * Contributing to customer loyalty and satisfaction by strengthening the relationship with the bank. **Requirements and Qualifications** What do you need to have or know? * Completed or currently pursuing a bachelor's degree; * Strong verbal and written communication skills; * Aptitude for public-facing customer service. It would be an advantage if you have: * CPA\-20 or higher certification. **What We Offer** At Bradesco, we value health and well-being, providing an extensive benefits portfolio to all our employees: * Profit-Sharing Plan (PLR) or Bonus: Subject to position eligibility\* * Health Insurance * Dental Insurance * Life Insurance * Food Allowance * Meal Voucher * 13th Food Basket * Total Pass * Transportation Voucher (optional enrollment) * Discounts on products and services offered by partner companies * Private Pension Plan (optional enrollment, with financial contribution from Bradesco Organization) * Viva Bem Bradesco: A health, well-being, and quality-of-life program * Unibrad: Bradesco Corporate University * Fee Waivers: Special conditions on various products and services * Daycare or Babysitter Assistance * Extended Paternity Leave of 20 days * Maternity Leave of 180 days, including prenatal and postpartum support Our Selection Process Steps: * Online Application Let’s go! Apply for the position available in your city and complete the form. * Profile Review We will assess applications against the job requirements. * Online Assessments You will take a test to evaluate your alignment with our culture, general knowledge, and logical reasoning. * Video Interview You will record a video addressing topics related to the area you were referred to. * Hiring Process Final step! You will submit required documents and undergo a pre-employment medical examination. **Attention:** Some stages are eliminatory; candidates will receive process updates via email. \#LI\-Onsite