Job Summary: Serve as a key support link to the Course Coordination team, ensuring smooth academic processes and providing technical and administrative support to faculty and students. Key Highlights: 1. Essential support in academic and administrative course management. 2. Support for faculty and students, optimizing the educational experience. 3. Collaboration in organizing events and academic logistics. We are Cogna, the largest and most comprehensive educational services company in Brazil. With nearly 60 years of history and over 60 brands, we operate broadly and integrally, offering solutions for schools, governments, and students aged 2 to 100. Among our brands are Anglo, Red Balloon, and Anhanguera, as well as publishers Ática, Saraiva, and Scipione — all reflecting the diversity and strength of our educational ecosystem. We have over 26,000 employees, and our purpose is clear: to provide educational solutions that empower individuals and organizations to build a better version of themselves. Want to join a team that innovates and impacts millions? Your journey starts here! **Responsibilities and Duties** Act as the primary support link to the Course Coordination team, serving as the main point of contact for faculty and students regarding academic and administrative matters. Ensure seamless academic processes—from enrollment through course completion—guaranteeing proper execution of routines and providing technical support to instructors in using institutional academic management systems. Provide in-person student support (active and legacy students, both on-campus and distance learning). Record all interactions and follow-ups in the PAD system. Proactively identify and resolve issues, contributing to excellence in service delivery and enhancing the experience of students and faculty. Support faculty in using academic systems and other institutional tools. Monitor classroom organization, resource availability, and required teaching materials. Arrange classroom assignments for active classes, coordinating with cleaning, security, audiovisual, cafeteria, and parking services. Create WhatsApp groups to share class-related information and general updates (classroom assignments, building, and room numbers). Support logistics for academic and institutional events, including organizing coffee breaks and meeting other operational needs. Purchase travel tickets and accommodations for guest faculty from other locations (via Voll platform). Work with coordinators and faculty to process contract signings and submit invoices. Record student grades and attendance; submit support tickets for grade entry (for current and legacy students, when not entered by faculty within the stipulated deadline). Register faculty members in Cosmos (including start/end dates for each subject, instructor name, date, and workload per subject). **Requirements and Qualifications** * Bachelor’s degree in Administration, Secretarial Studies, Management, or related fields. * Prior experience in medical clinics or offices is desirable. * Proficiency in Microsoft Office Suite and process management tools. * Proven experience in administrative management and document control. * Behavioral competencies such as proactivity, organization, teamwork, and results orientation. **Additional Information** On-site work, with availability to work on alternate Saturdays and Sundays. **Location: Eunápolis/BA** **But wait—there’s more!** * Undergraduate and postgraduate scholarship programs: available across our educational units for you and your dependents (spouse and children). * Birthday day off: choose one day to relax and celebrate. * SESC membership: access numerous opportunities to improve quality of life. * Univers pharmacy plan: discounts on a wide range of medications. * Corporate university: various free learning paths and courses in our corporate university to help you grow with us. * Wellhub (Gympass): stay active in your daily life. * Ninho Program: a dedicated program for our families expecting a new baby. * Valoriza — Internal Recruitment Program: accelerate your career through internal opportunities. * Life Insurance: mandatory benefit for all CLT employees at no cost; coverage begins on your admission date. Here, we believe in respect, diversity, and inclusion across all dimensions. All qualified candidates will be considered without regard to race, gender, gender identity or expression, sexual orientation, nationality, genetics, disability, or any other basis. Our purpose is to continuously advance, generating employability for diverse talents. Join us and enrich our team! We are Cogna, the largest and most comprehensive educational services company in Brazil. With nearly 60 years of history and over 60 brands, we operate broadly and integrally, offering solutions for schools, governments, and students aged 2 to 100. Among our brands are Anglo, Red Balloon, and Anhanguera, as well as publishers Ática, Saraiva, and Scipione — all reflecting the diversity and strength of our educational ecosystem. We have over 26,000 employees, and our purpose is clear: to provide educational solutions that empower individuals and organizations to build a better version of themselves. Want to join a team that innovates and impacts millions? Your journey starts here!
João Silva
Indeed · HR
João Silva
Indeed · HR
