Description
Job Summary:
Arcobaleno Convention Resort seeks a dedicated Receptionist to work on the frontline of guest service, delivering a warm and excellent experience to guests.
Key Highlights:
1. Commitment to an inspiring and humanized work environment (GPTW Certification)
2. Frontline guest service role
3. Ensuring reception cleanliness and organization
Arcobaleno Convention Resort values people, invests in team development, and transforms every experience into memorable moments for our guests.
We have received the GPTW Excellence Certification, recognizing our commitment to an inspiring and humanized work environment.
We are seeking a **dedicated Receptionist** to work on the frontline of guest service, delivering a warm and excellent experience to our guests.
Responsibilities:
* Perform guest check-in and check-out;
* Provide information about resort services;
* Answer telephone calls;
* Monitor guest entry and exit at the resort;
* Ensure reception cleanliness and organization.
Requirements:
* Prior experience in hotel or resort front desk roles;
* Knowledge of customer service and hotel reservation systems;
* Strong communication and interpersonal skills;
* Availability to work rotating shifts, including weekends and holidays;
* Completed high school education or currently pursuing higher education.