Job Summary: The professional will be responsible for managing the hotel reception, attending guests, performing check-in/check-out, handling reservations, providing information, and ensuring customer satisfaction. Key Highlights: 1. Guest service and reservation management 2. Payment handling and document organization 3. Interdepartmental collaboration to ensure service quality The hotel is seeking a Hotel Receptionist in Aracruz (Santa Cruz). **Responsibilities:** Responsible for attending guests, performing check\-in, check\-out, and managing reservations. Provide information about hotel services and local attractions, handle requests, respond to e\-mails, and answer phone calls. Manage payments, issue invoices, and organize documents. Address complaints and unexpected situations, ensuring customer satisfaction. Collaborate with other hotel departments to guarantee high\-quality service and maintain an organized reception area, reflecting the company's professional image. Previous experience as a Receptionist, Hotel Attendant, Reception Assistant, or Concierge may indicate suitability for some of the responsibilities in this position. Bachelor's degree required. Relevant experience required. **Compensation and Benefits:** * Salary: 2\.651,77 * Benefits disclosed during the interview stage. **Additional Information:** * Employment Type: Permanent \- On\-site. * Duration: Full\-time * Work Schedule: Rotating 12×36 shift.
João Silva
Indeed · HR
João Silva
Indeed · HR
