Call Center Operator - EUNÁPOLIS

Description

Job Summary: We are seeking committed and dedicated professionals for customer service, post-sales support, and scheduling of maintenance services across a group of Honda dealerships. Key Highlights: 1. Customer service and support at Honda dealerships 2. Focus on problem resolution and communication 3. Opportunity with a market-leading group We are a group of 7 Honda motorcycle dealerships, representing the market-leading brand in the two-wheeler segment. Our operations are concentrated in the South and Far South regions of Bahia, covering the cities of Eunápolis, Porto Seguro, Teixeira de Freitas, Itamaraju, Itabuna, Ilhéus, Itapetinga, and neighboring municipalities. We seek committed and dedicated professionals — if you possess these qualities, apply for this position. **Responsibilities:** * Monitoring and scheduling of maintenance services; * Customer service; * Preparation and updating of spreadsheets; * Post-sales service; * Identification of customer needs; * Support to group dealerships. **Requirements:** * Completed high school education or currently pursuing higher education; * Proficiency in public-facing customer service; * Ability to make and/or receive telephone calls; * Strong problem-solving skills; * Good verbal and written communication skills; * Strong interpersonal skills. To ensure clarity regarding how attractive this opportunity is, here are the benefits of joining Grupo Brasileiro Divisão Honda: * Dental plan (shared-cost); * Group life insurance.