Libras Supervisor

Description

Job Summary: We are seeking a Libras Interpreter and Translator Supervisor to work on inclusion, accessibility, and communication. Key Highlights: 1. Work with inclusion, accessibility, and communication. 2. Leadership, communication, and conflict management. 3. Analytical profile with a focus on continuous improvement. We are looking for qualified professionals to serve as Libras Interpreter and Translator Supervisors, contributing to inclusion, accessibility, and communication within our operations. **Requirements and Qualifications:** **Requirements:** * Completed bachelor's degree in **any field**; * **Libras course** with a minimum duration of **120 hours** (mandatory); * Solid experience in **team management for customer service operations** in **call centers**; * Knowledge of **operational KPI analysis**, and proficiency with tools such as **Excel** and **management systems** (auto-dialers, IVR, CRM); * Strong skills in **leadership, communication, conflict management**, and **results orientation**; * **Analytical, organized** profile with a **continuous improvement mindset**; * **Availability** to work various shifts, as required by operational needs. **Benefits:** Salary \+ Benefits. If you identify with this profile and wish to join a team committed to inclusion, apply now! Minimum Education Level: Bachelor's Degree