Libras Supervisor

Description

Job Summary: We are seeking a Libras Interpreter and Translator Supervisor to work with inclusion, accessibility, and communication. Key Highlights: 1. Work with inclusion, accessibility, and communication in operations. 2. Leadership, communication, and conflict management. 3. Analytical, organized profile focused on continuous improvement. We are looking for qualified professionals to serve as Libras Interpreter and Translator Supervisors, contributing to inclusion, accessibility, and communication within our operations. **Requirements and Qualifications:** **Requirements:** * Completed bachelor's degree in **any field**; * **Libras course** with a minimum duration of **120 hours** (mandatory); * Solid experience in **team management for customer service** in **call center** operations; * Knowledge of **operational KPI analysis** and proficiency with tools such as **Excel** and **management systems** (auto-dialers, IVR, CRM); * Strong skills in **leadership, communication, conflict management**, and **results orientation**; * **Analytical and organized** profile with a **continuous improvement mindset**; * **Availability** to work various shifts, as required by operational needs. **Benefits:** Salary \+ Benefits. If you identify with this profile and wish to join a team committed to inclusion, apply now! Minimum Education Level: Bachelor's Degree