We are looking for a Salesperson to work in online sales, with a focus on results and excellence in customer service. The professional will be responsible for all stages of the sales process, from initial contact through to closing, ensuring a positive experience and customer satisfaction. It will be necessary to answer questions about our products, recommend the most suitable solutions, resolve complaints promptly, and stay up-to-date on the products offered, always prioritizing the store’s and sales channels’ professional presentation. **Responsibilities** * Ensure high levels of customer satisfaction through excellent sales service. * Assess customer needs and provide clear information about products and their benefits. * Attend to customers, answer questions, and offer support throughout the purchasing process. * Monitor and achieve monthly, quarterly, and annual sales targets. * Identify opportunities to increase sales and perform cross-selling. * Stay up-to-date on the products offered and their features. * Manage product exchanges and returns. * Collaborate with the team to ensure efficient service. * Build trusting, loyal relationships with customers. * Suggest improvements to increase sales and customer satisfaction. **Requirements** * Experience as a Salesperson, Sales Representative, or similar role. * Basic knowledge of sales and customer service principles. * Basic math skills. * Strong verbal and written communication skills. * Interpersonal skills and professional demeanor. * Proactive, friendly, and customer-focused profile. * Ability to work under pressure and resolve complaints effectively. * High school diploma. Job type: Full-time CLT Salary: R$1\.621,00 \- R$2\.000,00 per month Benefits: * Company mobile phone * Free parking * Transportation allowance