Job Summary: A technical support professional for diagnosing and resolving issues on Windows/Linux systems and networks, with emphasis on organization and collaboration. Key Highlights: 1. Diagnosis and resolution of issues on Windows and Linux 2. Installation and configuration of software and hardware components 3. Effective collaboration and task prioritization **Responsibilities:** * Diagnose and resolve issues on Windows and Linux; * Configure and troubleshoot network issues; * Install and maintain hardware components; * Install and configure software; * Clearly explain solutions; * Understand user needs; * Quickly diagnose and resolve issues; * Collaborate effectively with colleagues; * Organize and prioritize tasks. **Requirements:** * Completed high school education or currently enrolled in/completed higher education in Systems Analysis and Development, Computer Science, or related fields; * Relevant training courses are desirable; * Experience in technical support (desirable); **Job Details:** Salary: R$ 1.824,90 Monday to Friday: 7:00 AM to 5:00 PM; Saturday: 7:00 AM to 11:15 AM Company located on Washington Soares Avenue Employment Type: Full-time, CLT permanent contract Compensation: R$1.824,90 per month Work Location: On-site