* Provide technical support to employees (equipment, systems, and networks), troubleshooting hardware and software issues. * Assist with the installation, configuration, and updating of software, operating systems, and internal tools; perform basic equipment maintenance (component replacement, cleaning). * Help organize cables, verify network connectivity, and arrange equipment and materials for new employees. * Provide basic support for using the TOTVS system (training, operational questions, simple registrations). * Participate in process improvement, automation, or new technology implementation projects, learning about system analysis and optimization. * Assist in the administration, maintenance, and development of database structures—a key competency in this field. * Prepare reports and document processes and solutions identified. * Assist in managing the company’s social media, including scheduling posts and monitoring interactions. * Support content production (posts, stories, short videos) for various social media platforms, such as Instagram and Facebook. * Participate in planning and monitoring online promotional campaigns and promotions. * Assist in digital internal and external communication; Job Type: Internship Contract Duration: 12 months Compensation: R$800.00 – R$1,000.00 per month Benefits: * Life insurance * Meal allowance * Transportation allowance