IT Technician

Description

Job Summary: A company is seeking an IT Technician to provide IT support and maintenance, manage systems, and support improvement projects. Key Highlights: 1. On-site and remote technical support 2. Preventive and corrective maintenance of equipment 3. Administration and configuration of IT management platforms The company seeks an IT Technician in Salvador. **Responsibilities:** Provide on-site and remote technical support to users (Level 1 support). Perform preventive and corrective maintenance of equipment in administrative and/or academic environments. Act as the technical interface with third-party service providers. Administer and configure the GLPI platform (catalog, rules, SLAs, dashboards, and reports). Conduct periodic audits of access rights, permissions, and logs. Manage corporate access to institutional systems (TOTVS, Moodle, SGE, and internal systems). Ensure compliance with internal policies, LGPD, and information security practices. Manage IT inventory via GLPI \+ FusionInventory, ensuring data accuracy. Support IT area improvement and standardization projects. Maintain up-to-date technical documentation (manuals, workflows, standards, and procedures). Previous experience in Technical Support, IT Analyst, Network Specialist, or Computer Maintenance Technician roles may indicate alignment with some of the activities in this position. Completed technical qualification required; relevant experience necessary. **Compensation and Benefits:** * Salary: Salary range will be disclosed during the interview. * Benefits will be disclosed during the interview stage. **Additional Information:** * Contract: Permanent \- On-site. * Duration: Full-time * Working hours: To be determined.