We are the country's most diversified educational group. Every day, we create incredible futures through innovation. We roll up our sleeves to turn ideas into reality. We face challenges with resilience and adapt to constant change. Here, we are a team—not heroes—guided by the desire to make a difference and connected in one way only: the \#CognaWay. Our relationships are direct and respectful, and our students' and customers' success is our success. Moreover, we value diversity because we know that the more diverse our repertoire, the more comprehensive and inclusive we become. Together, we empower people to build a better version of themselves! So, are you ready to join the absolute market leader in the educational sector? Join Cogna. **Responsibilities and Duties** Basic computer skills Strong oral and written communication skills Good interpersonal skills, organization, and commitment **Requirements and Qualifications** Administrative routines Customer phone calls Public-facing support via our internal system Spreadsheet verification **Additional Information** **But wait—there’s more!** * Undergraduate and graduate scholarships: available at our educational units for you and your dependents (spouse and children). * Birthday Day Off: choose one day to relax and celebrate. * SESC Membership: access countless opportunities to improve your quality of life. * Univers Pharmacy Partnership: discounts on a wide range of medications. * Corporate University: various free learning paths and courses in our corporate university to help you grow alongside us. * Book discounts: purchase top titles from our publishing houses. * Wellhub (Gympass): stay active in your daily life. * Ninho Program: a dedicated program for our families expecting a new baby. * Valoriza – Internal Recruitment Program: accelerate your career through internal opportunities. * Life Insurance: mandatory for all CLT employees at no cost; coverage begins on your admission date. Here, we believe in respect, diversity, and inclusion across all dimensions. All qualified candidates will be considered regardless of race, gender, gender identity, gender expression, sexual orientation, nationality, genetics, disability, or any other basis. Our purpose is to continuously advance and generate employability for diverse talents. Join us and enrich our team! Innovation drives us. Cogna is one of the world’s largest education organizations and a pioneer in Brazil. Our mission is to “empower people to build a better version of themselves.” With over 50 years of tradition, we are now among the world’s largest education companies, operating a broad business model with abundant growth opportunities. We deliver educational products and services spanning from early childhood learning to senior education. \#HereIsCogna—our DNA blends the evolution and dynamism of a young startup with the structure of a large enterprise comprising over 70 brands. Here, we act with our students’ success in mind. We are passionate about education and deeply value people. We take responsibility for making things happen—always generating sustainable value—and together, we achieve more. We are **Cogna!**