We are a multi-brand group operating in the sale of new and used vehicles, accessories, auto financing plans (consórcios), fleet management, insurance, and after-sales services through our network of dealerships, as well as vehicle leasing (mobility). We are seeking a **Technical Delivery Specialist** to deliver vehicles in a technically proficient and customer-oriented manner, ensuring clients receive all necessary information regarding vehicle operation and usage, while guaranteeing a positive, delightful, and quality-aligned delivery experience consistent with NewChase Group standards. If you are an agile professional who delights customers and values excellence in results, join our ***team***! ***We are the NewChase Group—and we grow together!*** **Responsibilities and duties** * Conduct technical vehicle delivery, explaining functionalities, controls, systems, and embedded technologies to the customer. * Provide guidance on owner’s manuals, warranties, scheduled maintenance, as well as vehicle maintenance procedures and safe usage practices. * Validate the delivery checklist with the customer to ensure the vehicle is in perfect condition. * Verify and hand over required documentation (owner’s manual, warranty certificate, spare key, etc.), ensuring the customer signs all delivery documents and fully understands warranty and maintenance terms. * Ensure the vehicle is clean and fully prepared prior to customer delivery. * Support scheduling coordination with customers and internal teams, ensuring timely fulfillment of delivery deadlines. * Confirm that all accessories ordered at purchase have been correctly installed and tested. * Ensure the delivery moment delivers a positive and delightful experience for the customer. **Requirements and qualifications** **You:** * Have completed high school; * Hold a Brazilian driver’s license (Category B); * Have customer service experience. *The \#NewChaseGroup is your place!* **Additional qualifications considered advantageous:** * Automotive knowledge. * Defensive driving knowledge. * Familiarity with the Apollo corporate system. **Additional information** **What we offer:** * Market-competitive salary; * Health insurance plan; * Dental insurance plan; * Meal or food allowance; * Transportation allowance; * Life insurance; * Wellhub (formerly Gympass) — extendable to up to 3 dependents; * No-cost telemedicine — extendable to spouse, children; * Psychological support — extendable to spouse, children; * Discounts on undergraduate, postgraduate, MBA, and fully online English courses; * Corporate University; * Employee tenure recognition program; * Maternity care program. **WE ARE THE NEWCHASE GROUP AND WE GROW TOGETHER** We are a mobility group nationally recognized in the automotive market, with over 30 years of excellence in service and continuous growth. Our journey began in 1991 in Vitória da Conquista/BA, and today we operate across 8 Brazilian states (Alagoas, Bahia, Ceará, Minas Gerais, Pará, Pernambuco, Sergipe, and Tocantins). Over the years, we have significantly expanded our operations, currently managing over 40 dealerships representing Toyota, Lexus, BMW, Mini, Audi, Volvo, Chery, Chevrolet, Hyundai, Volkswagen, and GNC Used Vehicles. Additionally, we operate the Customer Retention Center—the group’s dedicated hub for digital strategy and performance monitoring. Explore our official website to learn more about our journey: https://www.gruponewchase.com.br/. **HERE AT THE GROUP YOU’LL FIND:** * A welcoming and diverse work environment; * Continuous professional and personal development; * Professional development programs. **JOIN US IN WRITING THIS STORY!** The NewChase Group stands out through its constant pursuit of innovation and human-centered values, focusing all efforts on a single purpose: “Delivering outstanding results to our customers, employees, and partners—recognized for our DNA of \#SpeedandQuality” We are market leaders across every automotive brand we represent!
João Silva
Indeed · HR
João Silva
Indeed · HR
