Description
Job Summary:
Professional responsible for in-person and telephone customer service, prospecting and tracking customers and proposals, and assisting in planning store activities.
Key Highlights:
1. Customer service in various formats (in-person and telephone)
2. Proactive prospecting of new customers and portfolio management
3. Tracking proposals and sales with supervisor support
**Description and Responsibilities:**
**Schedule:** Monday to Friday \- 8:30 AM to 6:30 PM, and Saturday
**Level:** Professional
**Employment Type:** Service provider \- legal entity
* Provide in-person customer service;
* Provide telephone customer service;
* Prospect customers using the CRM tool;
* Prospect new customers externally via PAP (Door-to-Door) actions and at strategic locations;
* Register local customers in the CRM tool to build a customer portfolio;
* Enter new proposals into the system;
* Track proposals throughout the evaluation process and communicate outcomes (positive or negative) to customers;
* Monitor customer portfolios for future prospecting/sales;
* Collaborate with the supervisor on sales origination;
* Assist store management in planning store activities.
**Requirements:**
* Completed High School education
* Preferred: Currently pursuing a Bachelor's degree in Business Administration, Marketing, Commercial Management, or related fields.
**Benefits:**
No benefit specified