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Billing Assistant
Indeed
Full-time
Onsite
No experience limit
No degree limit
Square of Flags - R. Florêncio de Abreu - Centro, Ribeirão Preto - SP, 14015-068, Brazil
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Description

Job Summary: Professional responsible for analyzing and verifying medical orders, monitoring processes with health insurance providers, managing pending items, and communicating the status of authorizations, ensuring compliance and efficiency. Key Highlights: 1. Analysis and verification of medical orders and documents 2. Monitoring of processes with health insurance providers 3. Communication regarding authorizations and denials In 2018, we celebrated an investment agreement with Grupo São Lucas. With coverage in the supplementary health market in the interior of the State of São Paulo, São Lucas Hospital and São Lucas Hospital Ribeirania are recognized as among the leading providers of medical-hospital services in Ribeirão Preto and surrounding regions. The institutions hold national and international certifications recognizing them as centers for training high-level professionals. Medical Residency and Specialization Programs are resources that strengthen the institution’s position as a reference in high-complexity care, diverse specialties, differentiated patient care, and scientific expertise. This regional unit is part of Hospital Care Group, which, in 2017, began its journey through the union of people sharing the dream of transforming Brazil’s supplementary health sector. We are a healthcare services holding company proposing an innovative model of integrated management, aiming to balance the interests of patients, physicians, payers, partners, and shareholders. To achieve this, we operate a comprehensive healthcare system comprising high-complexity hospitals, diagnostic laboratories, health plans, and medical centers. As part of our operational strategy, we are present in cities serving as regional hubs for healthcare management across three states: São Paulo, Paraná, and Florianópolis. This set of operations aims to make us the best Private Healthcare Provider Network in Brazil. **Responsibilities and Duties** * Analyze and verify medical orders together with required documents (reports and estimates), and enter them into the insurer’s portal as soon as possible, respecting each insurer’s rules; * Monitor daily via the insurer’s portal the progress of each process, assessing whether the analysis timeframe remains appropriate. If deadlines are exceeded, request priority handling from the insurer; * Analyze pending items and request missing information (e.g., reports or justifications) from physicians via email, entering the received material into the portal as quickly as possible; * Notify physicians and involved departments upon process completion, clarifying whether authorization was granted fully, partially, or denied. Similarly, record in the portal whether the procedure is a bundled package and identify the authorized supplier. * In case of denial by the insurer, assess the possibility of direct billing to the patient. **Requirements and Qualifications** * Completed high school education * Availability: 220 hours per month * Work schedule: Monday to Friday, from 08:00 to 17:48; * Behavioral skills: strong interpersonal relationship, attention to detail, proactivity, sense of urgency, and dynamism. **Additional Information** * Organization and focus on deadlines; * Analytical ability; * Strong communication and teamwork skills; * Proactivity and accountability. We are a complete healthcare system at your disposal—from diagnostic laboratories, health plans, and medical centers to high-complexity hospitals. Through this integration, we seek to create a fair system for all stakeholders: delivering patient-centered treatments focused on well-being; offering health insurers fair, waste-free pricing; providing employees with dignified recognition; and delivering sustainable returns to investors—achieving all this through optimized, efficient management. Beyond medical diagnosis and treatment, we are committed to providing health education focused on disease prevention. After all, an informed population, with a proactive health perspective, falls ill less often and enables earlier diagnosis—capable of reducing disease impact. We work to improve overall access to healthcare, and our actions are guided by the goal of becoming Brazil’s best private healthcare network. Join this transformation. Explore Hospital Care’s opportunities and find the ideal role for you! Join our story: You’ll encounter challenges, collaboration, and learning across diverse areas of operation.

Source:  indeed View original post
João Silva
Indeed · HR

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