Description
Job Summary:
The IT Assistant provides technical support to users, resolving hardware and software issues, performing equipment maintenance, and supporting the IT team.
Key Highlights:
1. Technical support for hardware and software users.
2. Installation, configuration, and maintenance of computer equipment.
3. Support to the IT team in technology projects and activities.
Job Description
IT ASSISTANT \- SUPPORT
This opportunity is for working at our headquarters in Lajeado.
Main Responsibilities:* Provide technical support to users, resolving issues and answering questions related to hardware and software usage.
* Report errors and problems and handle corrective actions.
* Perform installation, configuration, and maintenance of computer equipment such as computers, printers, and networks.
* Create spreadsheets for internal controls and system monitoring.
* Support the IT team in projects and activities related to the technology area.
Required Qualifications:* Completed high school education.
* Knowledge of operating systems (Windows, Linux), office applications, and remote support tools.
* Technical skills in troubleshooting and maintaining hardware and software.
* Good communication, organizational skills, and ability to work in a team.